Frequently Asked Questions (FAQs)
Interested In A Roof Inspection?
Why Aegis?
Here at Aegis, we specialize in roofing, siding and gutters to improve the look and quality of the exterior of your home. To ensure this, we use premium products protected by craftsmanship and manufacturer warranties. Our well-rounded team members provide you with the best customer service and knowledge to put you at ease throughout the entire process. With all of the competitive roofers and “storm-chasers”, we strive to distinguish ourselves with ethical, honest and immaculate service.
Are you licensed and insured?
Yes, Aegis Construction Group is both licensed (IL Lic. No. – 104.017330 & WI License No. – 032200367) and insured (COI available upon request.)
When was your company founded?
Aegis Construction Group was founded in November of 2015.
What is your physical business address?
Our main office and showroom is located at 851 N. Villa Ave, Villa Park, IL 60181. We also have offices in Elmhurst, IL and Madison, WI by appointment only.
If we don't notice any damage, why should we file a claim?
Many times, damage to roof, siding, and gutters go unnoticed, however that does not mean that damage is not there. Damage is normally overlooked until the damages are significant enough to prompt a need for an inspection. The slightest damage, such as a crack or divot in your shingle, can make your roof more susceptible to leakage over time. Most contractors offer free inspections and can evaluate the condition of your roof to determine whether or not filing a claim would be in your best interest.
Will my insurance premium go up when I file a claim?
This is the most frequently asked question by homeowners. The general answer is that your premium will not increase when filing a claim due to weather/storm damage, although this answer may vary slightly based on your specific insurance policy. A majority of insurance companies view weather as an uncontrolled factor, exempting homeowners from being accountable for damages sustained by various weather conditions. If for any reason your premium does increase after filing a claim, you may want to start shopping around for a new insurance provider. There are many insurance companies that offer lower rates and discounts for homeowners with new roofs or siding. Call Aegis today for more information on insurance premium increases.
What if my insurance company denies my claim?
In almost every case, your policy/coverage is not affected if your insurance company denies your claim. Most homeowners fear that their insurance company may drop them after submitting a claim for storm damage; these circumstances are very rare and many other factors are taken into consideration, such as the types and amount of previous claims filed. When a homeowner is hiring a contractor to represent them, it is important to disclose as much information as possible regarding any and all previous claims made. This will allow the contractor to have a better evaluation of the damage to increase your approval odds and deter you from potentially being dropped from your insurance. For more information, contact an Aegis representative today to see what we can do to repair your damages and avoid being dropped from your insurance provider.
Will you perform a thorough inspection of my entire roof system, including the decking, attic, flashing, and ventilation?
Yes, Aegis Construction Group provides free inspections and evaluates all components of a home’s roofing system. Many times, roofing issues go well past the shingles and what is visible from the ground.
What type of roofing materials do you recommend for my home, and why?
Aegis works with several shingle manufacturers and specialty roofing materials and types like metal, tile, and flat. We can help you decide what material will be best for your home.
Will you remove the old roof, or will you install the new roof over the existing one? What are the implications of each?
Aegis performs full tear-offs so we can better inspect the underlying decking materials and roofing system. Many towns and villages prohibit installing new roofs over existing shingles.
How long will the project take, from start to finish?
Generally, we are able to complete roofing builds in one day. Aegis aims to complete one trade per day for all projects.
How do you handle debris and waste removal?
To avoid potential damage on your property and driveway, we use trailers on wheels for debris and waste removal vs. dumpsters.
Will you obtain all necessary permits for the roofing project?
Yes, Aegis handles all permit pulling and closes out all permits upon project completion.
What warranties do you offer on your workmanship, and how long do they last?
Aegis offers a 10-years workmanship warranty on top of any warranty provided by the product manufacturers. All warranty information is sent to our customers upon project completion.
Not the answers you were looking for?
Give us a call today (773)812-3447 to speak with one of our friendly and knowledgeable team members. We are always looking for more ways to further help educate homeowners and make them feel more confident with the decisions in their exterior restoration needs!