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Insurance Claims

Prior to initiating any insurance claim, it is crucial to note the benefits of having a competent contractor present throughout the complex process. As a personal representative of the homeowner, our team members will provide guidance and assist in storm damage findings consistent with a valid date of loss. Most importantly, the insurance company will send out their own representative, also known as an adjuster, to analyze the damage on the property; this is the most valuable task the contractor will encounter.

Property Inspection

Before starting the insurance claims process, it is important to have your property inspected for any storm damage. Storm damage is any damage caused to a property as a result of high winds, hail, and debris (e.g., branches), which can alter the exterior appearance or functionality of a home. The degree of damage is determined by the condition of the roof, siding, gutters after a storm. Factors considered when assessing the damage include the number and size of dented, broken, and missing shingles or siding, a gutters’ inability to drain properly, and damages that have progressed to the interior of the home (e.g. leaks). Sometimes, homeowners believe they have not been affected by storm damage, but these signs are not always obvious. To be safe and avoid accumulation of damage, mold, and moisture, call an expert on our team for a free inspection after any significant storm.

Submit A Claim

The next step is to submit a claim with your insurance company and identify the date of loss (DOL). In order for a storm damage claim to be processed by an insurance company, a notable storm and date of the storm must be identified. This date is known as the date of loss (DOL). Unfortunately, insurance companies put a time restriction on how long homeowners have to file a claim after a recorded DOL. Because most damages caused by storms go unnoticed, some customers face difficulties when filing insurance claims due to lapsed storm dates. At Aegis, we professionally train our employees to recognize a neighborhood’s DOL and extent of damage to provide our customers with minimal out-of-pocket costs.

Adjuster Appointment

After an adjuster appointment is scheduled, the adjuster and an expert from our team will meet at the designated property for a detailed evaluation. With our team on board, we will inspect the property alongside the adjuster to ensure no spec of damage is overlooked. The odds of an approved claim are significantly higher when a contractor is present during adjuster appointments. Our priority at Aegis will always be the homeowner’s best interest.


Once the claim is approved, a representative from Aegis will sit down with you and review the estimate provided by your insurance company. The insurance company will calculate an estimated cost to repair the damaged property called the Replacement Cost Value (RCV). After the RCV is determined, the insurance company will send the homeowner a check of the RCV in a two-check series. The first check is an adjusted percentage of the RCV, known as the Actual Cash Value (ACV). The ACV is a deposit given to the contractor to cover the supplies needed to begin the project. Following the completion of the project and homeowner satisfaction, the contractor will submit a final invoice of the total cost to the insurance company. Once received, the second check, known as depreciation, will be released by the insurance company to conclude our work. Once the estimate has been thoroughly reviewed and explained, it is then time to choose products and colors. After this process, it is now time to schedule your renovations.
Please don’t hesitate to contact us today for more information on Storm Damage and Insurance Claims. We will gladly explain the process in more in depth and answer any questions you may have.


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